Privacy Policy

We Protect Your Right to Privacy

Penetrating Innovations respects your privacy. Our guidelines for protecting the information you provide us during your visit to our Web site appear below.

Privacy Statement

We have designed www.pi-ivf.com so that no personal identifying information is displayed online or is accessible to the general public. You can browse the web site without telling us who you are or revealing any information about yourself.

Use of Data

For quotes and operations purposes, we collect only the following information about our users: name, clinic name, street address, postal/zip code, province/state, and country and email address. We do not sell or distribute that information to any third party. We do not reveal your email address or other personal information, except to complete transactions with our third party suppliers. The postal/zip code, province/state, and country information is used only to assess our needs in the way of technology, for the purposes of offering the best possible service to our customer base. We do not sell or distribute this information to any third party.

From time to time, we run special promotions and contests. When you sign up for one of the contests, we ask for contact information, such as your name and e-mail address, and job and job title information, which are used to help us understand our customer base. This information is for Penetrating Innovation's use only and is not disclosed to any other party except in aggregate form. If you decide that you do not wish to receive these electronic promotions any longer, you may contact our privacy officer to be removed from our e-promotion database.

Surveys are another method by which we gather information about our customers. From time to time, we need customer's input in order to evaluate potential features and services. The decision to answer a survey is completely yours. We use information gathered from surveys to improve our service.

Use of Your Email Address

When you provide us with your email address when you register as a customer or make a purchase from us, we will occasionally send you email with recommendations or notices of new products, prices, and services. At the time that you register or make a purchase, you will be given an opportunity to opt out of this service.

Sharing of Information

We do not sell, rent, or share any customer information that we collect on our site except for the purposes described here and to our suppliers for the same purposes. By contract, third parties such as must comply with their own privacy policies with regard to the renting, selling, or sharing of information.

Links

pi-ivf.com contains links to other Web sites. Please note that when you click on one of these links, you are 'clicking' to another Web site. We encourage you to read the privacy statements of these linked sites, as their privacy policies may differ from ours.

Cookies

pi-ivf.com uses software tags called "cookies" to identify customers and track shopping baskets when they visit our site. They help us understand your buying preferences and customize our service to your needs. By recording which areas of the site you visit, cookies allow us to present information, products, and special offers that are most likely to be of interest to you. The information we collect with cookies is not sold, rented, or shared with any outside parties. We cannot provide a total secured shopping experience to users whose browsers are set to reject cookies.

Log Files

pi-ivf.com maintains log files of the traffic that visits the site. We do not link any information gathered in these log files to personally identifying information. Log files are used to manage traffic loads and information technology requirements for providing reliable service. Information collected includes IP addresses and browser types.

Feedback

We collect user feedback. Users who would like a response to specific questions concerning the service are directed to the customer service area. These questions will be responded to as quickly as possible. We read all of our customer service queries and use the information contained therein only to resolve the question at hand.

Information security

All information gathered on the pi-ivf.com site is stored and maintained in secure facilities that limit access to authorized personnel only. Our personnel can only access the information through a series of access-control procedures. All pi-ivf.com employees are briefed about the company's privacy and security policies on a regular basis. The web site is regularly tested for security breaches to ensure that all information collected is secure from unauthorized viewing.

We reserve the right to change this privacy policy at any time.